Frequently Asked Questions (FAQs)
Liberty Utilities strives to provide the best quality service to our customers. In order to serve you better, we have answered your most frequently asked questions for your convenience.
- How do I read my bill?
- How can I pay my bill?
- What is Zero Estimated billing?
- What are Time of Use rates?
- How can I sign up for California Alternative rates for Energy (CARE)?
- What is the Home Energy Assistance Program (HEAP)
- How can I find out about Energy Savings Assistance Program (ESAP)
- Where can I find information on rates and tariffs?
- How do I learn more about Medical Baseline Allowance?
- How to read your meter
Need more answers? If you require further assistance please visit our Contact Us page for information on your local Liberty Utilities office. We will be happy to help.