Contact Us By Mail

Liberty Utilities – Customer Correspondence

2751 North High St.
Jackson, MO 63755

We’ll respond to you promptly and, at your request, in writing.  When writing, please include your account number that appears on your bill.

If you are mailing a payment, please return the lower portion of your statement along with a check or money order in the envelope provided with your bill. The remittance address below should show through the envelope window. If you do not have a return envelope with your statement, your payment should be mailed to:

Liberty Utilities MidStates
75 Remittance Drive, Suite 1741
Chicago, IL 60675-1741

NOTE: Customers who mail their payment in an envelope that they address themselves, or those who use a corporate billing system, or outside bill-paying service, must update to the new address shown above.

Overnight (Federal Express, Messenger etc.):

Liberty Utilities MidStates
Suite 1741
350 N. Orleans St., Fl 8
Chicago, IL 60654-1529

Click here to learn more about new account numbers and ways to pay your bill.