Contact Us By Mail

Liberty Utilities – Customer Correspondence

2370 N. High St., Suite 1
Jackson, MO  63755

We’ll respond to you promptly and, at your request, in writing.  When writing, please include your account number that appears on your bill.

If you are mailing a payment, please return the lower portion of your statement along with a check or money order in the envelope provided with your bill. The remittance address below should show through the envelope window. If you do not have a return envelope with your statement, your payment should be mailed to:

Liberty Utilities MidStates
75 Remittance Drive, Suite 1741
Chicago, IL 60675-1741

NOTE: Customers who mail their payment in an envelope that they address themselves, or those who use a corporate billing system, or outside bill-paying service, must update to the new address shown above.

Overnight (Federal Express, Messenger etc.):

Liberty Utilities MidStates
Suite 1741
350 N. Orleans St., Fl 8
Chicago, IL 60654-1529

Click here to learn more about new account numbers and ways to pay your bill.